Chapman Eastway collects information about clients in a number of different ways, for example:
- Chapman Eastway collects information when client’s engage the Firm so that Chapman Eastway may provide our clients with accounting / tax / business advice and other primary purpose services
- Directly from clients, when they provide information by telephone or in documents
- When clients send Chapman Eastway an e-mail, we may collect their e-mail address and other information contained in the e-mail message and attached file(s)
- From third parties such as banks or financial providers where clients have requested our assistance
- If clients visit our website to read or download information, our web server will record their server address, domain name, date and time of the visit to our site, pages viewed and the information downloaded. This information is used solely for statistical and web site development purposes
Should the client decide to submit information to us using any of our online forms (for example, our feedback or recruitment pages) we will request that the client detail all or some of the following personal information: name, e-mail address, address, telephone number(s), company and information specific to their request.
Some of the ways in which we use the client information provided to us via our website include:
- If the client submits a request to subscribe, we will add the client details to the particular subscription list
- If the client submits feedback, we will forward the client submission to our web development team, or the appropriate Team Member pertaining to the submission
- If a potential employee submits a recruitment application, we will forward their details to the contact person shown on the recruitment application form
- The information may also potentially be used to inform the enquirer of any forthcoming Chapman Eastway events that might be of interest to them
Our web site may also make use of “Cookies” (small text files placed on the client’s computer when they first visit the site). Cookies primarily enhance the users online experience and are not used to track the navigational habits of identified visitors, unless we obtain the users permission to do so. Most browsers now have the capability to allow users to accept or reject the placement of a Cookie on their computer. If the user is not sure if they have this facility, they should check with their software manufacturer or internet service provider.
If at any time the client wishes to unsubscribe from any subscription list, they should contact the Privacy Officer using the details mentioned below.